Welcome to mikacarpet! These Terms and Conditions govern your use of the mikacarpet website and the services offered through it. By accessing or using mikacarpet, you agree to comply with these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using mikacarpet, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, you must not use the website.

2. Service Description

mikacarpet is a high-end carpet customization website where users can upload their favorite photos, which are expertly woven by hand or machine from our high-end raw materials. Your satisfaction is our greatest achievement.

3. Ordering Process

Users must provide accurate and complete information when placing an order on mikacarpet. This includes uploading high-quality photos of their pets and providing any additional customization preferences. Once an order is placed, users cannot make changes to the design specifications.

4. Artwork Ownership

The artwork created by our artists remains the intellectual property of mikacarpet. Users are granted a non-exclusive, non-transferable license to use the artwork for personal purposes only. Commercial use or reproduction of the artwork is strictly prohibited without prior written consent from mikacarpet.

5. Copyright

Users must ensure that they have the necessary rights to use and upload photos of their hearts to mikacarpet.

6. Refund Policy

Due to the customized nature of our products, refunds are not available once an order has been placed, except in cases of artwork defects or errors on our part. Users must report any issues with their order within 7 days of receiving the final artwork.

7. Limitation of Liability

mikacarpet shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to the use of our services, even if we have been advised of the possibility of such damages. Our total liability for any claim arising out of or relating to these Terms and Conditions shall not exceed the amount paid by the user for the services.

8. Modification of Terms

mikacarpet reserves the right to modify or update these Terms and Conditions at any time without prior notice. Users are responsible for regularly reviewing the Terms and Conditions. Continued use of the website after any modifications constitutes acceptance of the updated Terms and Conditions.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising out of or relating to these Terms and Conditions shall be resolved exclusively by the courts of [Your Jurisdiction].

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at info@mikacarpet.com.